Returns and Exchanges:
Please Note : Shipping cost is an estimate based on weight, cost may vary on large or unusual package dimensions.
Thank you for choosing Warsht Basha for your furniture needs. We want you to be completely satisfied with your purchase. If you have any questions about our policy, please don’t hesitate to contact us at info@warshtbasha.com or call us at +201211890054
Returns:
Eligibility:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Customized or personalized items are not eligible for return unless they are defective or damaged.
Initiating a Return:
Contact our customer support team at info@warshtbasha.com or call us at +201211890054 within 3 days of receiving your product to initiate the return process.
Provide your order number, a detailed reason for the return, and clear photographs if the item is damaged.
Return Shipping:
Customers are responsible for the return shipping costs.
We recommend using a trackable shipping service and purchasing shipping insurance.
Inspection and Refund:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If the return is approved, a refund will be processed to your original payment method within 20 days.
Exchanges:
Eligibility:
Exchanges are allowed for items that are defective, damaged, or if you received the wrong item.
Initiating an Exchange:
Contact our customer support team at info@warshtbasha.com or call us at +201211890054 within 3 days of receiving your product to initiate the exchange process.
Provide your order number, a detailed reason for the exchange, and clear photographs if the item is damaged.
Exchange Process:
We will provide instructions for returning the item.
Once the returned item is received and inspected, we will send you a replacement item.
Cancellations:
Order Cancellations:
Orders can be canceled within 24 hours of purchase.
Once the production process has started, cancellations may not be possible.
Refund for Cancellations:
If the order is canceled before production begins, a full refund will be issued to the original payment method.
Contact Us: info@warshtbasha.com or call us at +201211890054
If you have any questions about our Returns and Exchanges Policy, please contact us at [Customer Support Email/Phone].
Warsht Basha
20-B Zahraa El Maadi, Nerco, Cairo, Cairo Governorate 11742
www.warshtbasha.com
info@warshtbasha.com
+201211890054